We need to talk about The BOSS factor Library
– It’s a Game Changer

If you’re looking for a way to:

• Get your team motivated, get them on the same page, and get them wanting to increase their productivity
• Increase your Revenue and Profits and
• Attract and Retain the Best People …

…and do it simply and easily then here you go…

The old is new again. At last, a method that’s helped build some of the biggest and most powerful businesses on the planet adapted and cleverly customised to work for any business. It’s simple, proven, easy to use and it ‘piggybacks’ on Sir Richard Branston’s idea that employees come first, clients second and shareholders third.

Sir Richard’s idea suggests that if you put your employees first - they will work harder and ultimately become your most important brand ambassadors with your client base.

The theory makes sense, employees that are happy and smiling are going to pass along this contagious joy to the people you serve.

Other CEOs, like Sir Richard Branson, such as Craig Jelinek of Costco are finding similar success by putting their employees first, and that’s really saying something since Costco goes head-to-head with brands like Walmart, Amazon, and Target.

In fact, Costco is now the second largest retailer in the USA behind Walmart which has brought with it the attention of Wall Street who has watched the retail giant’s stock double since 2009.

Both Walmart & Amazon are struggling to keep their employees engaged with major strikes taking place within the past two years. This is not the case with Costco.

In fact, when companies were laying people off during the recession a couple of years ago, it was Craig Jelinek who was systematically implementing wage increases and refusing to cut healthcare benefits. This is the kind of leader and CEO that inspires his employees and he’s beginning to reap the fruits of this type of approach to business.

So, if sustainable growth, more predictability, and control over your revenue is important to you then it makes sense to have a strategy that supports the view that team members come first.

Central to this strategy of putting team members first is that leaders not only have to inspire their teams and give them freedom to grow and make decisions, but also provide easy access to a range of personal and professional development resources to encourage and support them to always strive to be better.

Better People = Better Employees.

As you know, personal and professional development is a lifelong process.

LEADERS ARE READERS

It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximise their potential.

Investing in personal and professional development allows you to be proactive in bringing your goals to life, giving you a sense of self-awareness, confidence, direction and accomplishment.

When it comes to personal and professional development you can’t have one without the other.

You must work on both ends at the same time. This is because the effort you give on one end can draw energy from the other.

That said, there are probably hundreds, maybe thousands of ways you can find relevant personal and professional resources to develop your team

…it’s all there somewhere on the internet – isn’t it?

But what if it was simpler than that? What if it was just a couple of keystrokes away?

We’ve long been advocates – including many famous leaders – that Leaders are Readers.

For example, Oprah Winfrey credits books with much of her success: “Books were my pass to personal freedom.” You may already know how she has shared her reading habit with the world via her book club.

• Warren Buffett spends five to six hours per day reading five newspapers and 500 pages of corporate reports.
• Bill Gates reads 50 books per year.
• Mark Zuckerberg reads at least one book every two weeks.
• Elon Musk grew up reading two books a day, according to his brother.
• Mark Cuban reads more than 3 hours every day.
• Arthur Blank, co-founder of Home Depot, reads two hours a day.
• Billionaire entrepreneur David Rubenstein reads six books a week.
• Dan Gilbert, self-made billionaire, and owner of the Cleveland Cavaliers, reads one to two hours a day.

Harry S. Truman (the 33rd President of the USA) said, “not all readers are leaders, but all leaders are readers.”

The Bottom Line: the busiest, most successful people in the world find at least an hour to learn EVERYDAY. So, if they can, we can…

There are just three steps you need to take in order to create your own learning ritual:

1. Find the time for reading and learning even if you are busy and overwhelmed.
2. Stay consistent on using that ‘found’ time without procrastinating or falling prey to distraction.
3. Increase the results you receive from each hour of learning by using your own ideas or what you learn from others to help you remember and apply what you learn.

…and if that’s not enough, we thought some of these ideas might inspire you…

• “It is what you read when you don’t have to that determines what you will be when you can’t help it.” – Oscar Wilde
• “The more that you read, the more things you will know. The more that you learn, the more places you’ll go.”– Dr. Seuss
• “Books are the quietest and most constant of friends; they are the most accessible and wisest of counsellors, and the most patient of teachers.” – Charles W. Eliot
• “Let us read and let us dance; these two amusements will never do any harm to the world.” – Voltaire
• “It is books that are the key to the wide world; if you can’t do anything else, read all that you can.” – Jane Hamilton
• “There is no friend as loyal as a book.” – Ernest Hemingway
• “There is more treasure in books than in all the pirate’s loot on Treasure Island.” – Walt Disney
• “Today a reader, tomorrow a leader.” – Margaret Fuller
• “Reading brings us unknown friends “– Honore de Balzac
• “Reading is to the mind what exercise is to the body.” – Joseph Addison
• “Reading for me, is spending time with a friend.” – Gary Paulsen
• “I think of life as a good book. The further you get into it, the more it begins to make sense.” – Harold Kushner
• “You can’t buy happiness, but you can buy books and books can make you happy.” – Eve Dallas and Trevor Marchant
• “We read to know we are not alone.” – C.S. Lewis
• “No matter how busy you may think you are, you must find time for reading, or surrender yourself to self-chosen ignorance.” – Confucius
• “A person who won’t read has no advantage over one who can’t read.” – Mark Twain
• “If you are going to get anywhere in life you have to read a lot of books.” – Roald Dahl

So, accepting that leaders are readers for a moment and what we want to do as business owners is encourage our team to grow and develop and become leaders…

• leaders who show initiative,
• leaders who don’t watch the clock,
• leaders who treat your business as their business and
• leaders who go that extra mile – with every client

…then it would be time-saving and useful to have a ready reference to ‘what to do and how to do it’ as a leader at our fingertips. 

We don’t have time to go searching for information – what we need is a library’ of relevant information to help our people realise their potential and become leaders in our business.

Imagine, just for a moment, a team of people whom you can totally rely upon to do what needs to be done in any circumstance.

A team of people who

• treat your clients the way you like to be treated and they like to be treated. That is, with respect, politeness, and common courtesy. They treat every person the same way – no exceptions.
• Have a ‘can do anything’ mindset – and are always looking to go that 1% further…
• Flourish and thrive in a culture you and they have created – one where people say, ‘I love it here,’ and others are lined up to join…and
• Understand that this is a business, and the purpose of business is to create a customer and ultimately make a profit.

How would that affect your business?

Unfortunately, up until now there hasn’t been a ready reference- a business and leadership ready reference, a library, written in simple, easy-to-follow thoughts and ideas to help you make better decisions.

Well, that’s all changed.

Now, there is an answer and it’s called

THE BOSS FACTOR LIBRARY.

And it’s faster than the Internet because it’s all in one place, easy to find and it has the answers…

It’s a ready reference of shortcuts to most answers to create leaders in our business and support Sir Richard Branson’s view that we should look after our team first – knowing if we do that well then they will look after our clients.

It’s a new and different way of adapting a remarkably successful idea that’s been around for hundreds of years and shows you how to turn your team into your most passionate promoters and seeing them happily doing what needs to be done to drive up your revenue and your profits.

Remember that famous line from the movie Wall Street…

When trader Gordon Gecko said… “You’re either on the inside or the outside.”

Well, many business owners (and most business leaders for that matter- including us) have always been ‘on the outside.’

Now, what I mean by that is, there is a key that unlocks the door to more ideas and strategies to help you build your ideal team but for whatever reason no one has taken the time to give you the key to this simple idea and shown you how to use it. No one has taken the time to make it simple, easily accessible, and affordable.

For example.

After 30 years of helping business leaders and owners achieve their goals, dreams, and ambitions I’ve witnessed a common thread running through a handful of businesses who are just bursting out the top – all the time.

They are meeting and exceeding their goals. They are realising their visions and aspirations.

They are always over and above expectations …and these robust, energised, continually successful businesses seem to have a secret.

And frankly, we’ve studied it, we’ve gone to school, we have consulted, we’ve done everything we can to find the formula that says-

‘We will be one of these businesses in this very small, select group that achieve perpetual success.’

The secret, the clue, the common thread is three-fold.

1. Firstly, it is simply how you treat people.
2. Secondly it is about how to improve everything from sales to service to delivery by a minimum of 1% every day and
3. Thirdly, every team member from the owner to the newest employee are totally focused on creating a winning sales and service culture… and they all get that ‘nothing happens until something is sold.’

…and as it happens these ‘common threads' and the answers to hundreds of questions like this are in the:

Why have we put the library together now?

It used to be that the end of the calendar year was a valuable time to reflect on the year that’s just been, and what we would like to achieve moving forward.

We cannot wait that long anymore. Now is a good time to review the past and preview the future.

Anytime is a good time for reviews and previews.

Why wait to improve… just imagine if you improve one thing every day by 1% …

So often we convince ourselves that change is only meaningful if there is some large, visible outcome associated with it. Whether it is losing weight, building a business, traveling the world, or saving for a home or any other goal, we often put pressure on ourselves to make some earth-shattering improvement everyone will talk about.

Meanwhile, improving by just 1 percent isn't notable (and sometimes it isn't even noticeable). But it can be just as meaningful, especially in the long run.

In the beginning, there is no difference between making a choice to be 1 percent better or 1 percent worse. (In other words, it won't impact you very much today.) 

But as time goes on, these small improvements or declines compound and you suddenly find a noticeably big gap between people who make slightly better decisions daily and those who don't.

Here's the punchline:

If you get one percent better each day for one year, you’ll end up thirty-seven times better by the time you’re done.

By the same measure, if you ‘slacken off’ by 1% each day – at the end of twelve months you will be 1500 times worse-off.

We can’t hold back on our growth – we can’t hold back on our personal and professional development.

We know that professional development involves developing yourself in your role so you clearly understand your job and how you can improve.

It involves enhancing the necessary skills to fulfill your role as effectively as possible and is something that will continue throughout your working life.

Training people well enough so they can leave and treating them well enough, so they don’t is how I feel leaders should approach personal and professional development in their companies.

Admittedly, I’m biased given I have spent almost a lifetime in ‘adult education’ since my days as Head of Training, Education and Development at Westpac.

If you’re scared to develop your people because they might leave you, then to me it’s a sign your culture has some deficiencies, and you have bigger problems to worry about.

The knowledge and skills gap has been a hot topic among business leaders, educators, and politicians over the last several years.

According to a recent study by Career Builder, a company on average loses more than $14,000 for every job that says vacant longer than three months.

Rather than waiting for the perfect employee to come along, we suggest you consider utilising personal and professional development to build the skill sets you need in your organization and where better to start than our BOSS factor library of personal and professional development publications.

Here's 5 amazing benefits of the BOSS factor library and the Personal and Professional Development it delivers:

1. Increase Retention

In an era where more and more employers are cutting costs for opportunities like training, your organisation can stand out from the rest by offering and promoting some professional development options. Offering professional development shows your workers you care about their career progression and are interested in keeping them at your organisation long-term.

2. Build confidence and credibility

No one likes to feel like they are missing important skills in their job.

Providing professional development training opportunities allows your staff to build confidence in the work they do. 

It also helps them to build credibility as they continue to gain new skill sets and certificates.

3. Make succession planning easier

Professional development programs are great tools for training future leaders at your organization. Rather than hiring outside the business, promoting from within is a great way to show your staff they can have a long career with your organisation. It can also reduce the knowledge gaps that are inevitable with turnover and outside hires.

By choosing professional development programs that help your employees master skills they need to progress, you can shape the development of your future leaders.

4. Re-energize your staff

Professional development can help break up the monotony of everyday work and re-energize your staff’s creativity. Providing periodic professional development can also help your staff gain new skills and perspectives, which can translate into how they approach their jobs.

4. Improved efficiency

Not only does professional development offer new skill sets, but it also allows your staff opportunities to learn from others in the training. As other professionals share their experiences, your staff can pick up new ideas and perspectives. This can lead to greater efficiencies for your organization.

It’s for all these reasons we have developed

The BOSS factor library… a collection of 100 publications (with more being added each month) to train, educate and develop you and your team so you will become ‘better’ at business, leadership, and life.

These publications are ‘shortcuts’ to ideas that will save you time and money and give you what you are seeking in clear, precise detail.

In addition to the library there is an easy-to- follow LEADER’S GUIDE you can use with every publication to conduct training and development sessions if you wish.

All you do is go to www.bossfactor.com.au and join.

Membership of the library is just $23 per month - includes taxes.

Once you join the library you will have instant access to all 100 of the publications.

And what’s more - you will also receive a FREE copy of our best-selling ‘Sales and Marketing Toolkit’ containing 358 ideas on how to attract more clients; how to get them to buy more from you and how to make sure they keep coming back to you.

The upside to the BOSS factor library is there is no downside…it’s a win for everyone.

Having now taken the time to read this publication you may have already decided this is not for you and of course that is perfectly okay.

Over the years I’ve found many people initially feel a little unsure about new opportunities and change and probably felt like they either needed more time to think about it or consult with others but what they’ve found once they start using the library and see the results …everything changes.

My experience is you have three options…

Option # 1. Do absolutely nothing and stay exactly where you are right now.

If you are happy with what you are doing to support your team in their quest for personal and professional and you feel you are doing everything necessary to improve your leadership, improve your business and revenue growth then maybe The BOSS factor library is not for you.

This might mean however that you’re actually going backwards…As you know, time, never stands still.

But if you want to turn your team into your most passionate promoters and support them as they improve your business and start growing your firm exponentially and move beyond the norm – then that leaves you with these two options.

Option # 2. Do it yourself.

Look for ways to treat your team first, support their personal and professional development and keep doing the research and copy other firms as they also look for ways to do it themselves.

This is a viable option providing you’re willing to spend the time and learn what needs to be done. There’s always a chance you might be able to make it happen.

Option # 3. Let us do the ‘heavy lifting’ for you. In fact, we’ve already done it.

The BOSS factor library is already in place and waiting for you to download a range of ideas, strategies, and tools to take you from where you are to where you want to be.

All you need to do is ‘get involved,’ access the library, involve as many team members as you wish and use the publications we’ve developed.

Live well, Lead strong and (always) Good Selling

Sincerely

TREVOR MARCHANT & EVE DALLAS